No matter whether you are thinking of starting an short-term rental business in Canmore or you have been doing it for years, Airbnb reviews are crucial. They are your chance to showcase to potential buyers not only the quality of your property but also your service.
These reviews are also crucial in ensuring you can achieve more bookings and take your business to the next level.
How do guests review their stay?
Before we look at the benefits that come from having positive reviews, it is first important to understand how guests rate their reviews. They will provide a star rating of 1-5 based on a range of categories, including:
Cleanliness
This refers to the cleanliness and tidiness of the entire property.
Value
This is based on their perception of the cost of your Canmore Airbnb against the value they received.
Communication
This will be how they feel your communication was, including pre-booking and during the stay.
Location
This will be how accurate your location description was in reality and their opinion.
Arrival
Guests will review the arrival process and how easy it was to check in.
Accuracy
Finally, guests will review your Canmore Airbnb based on the accuracy and honesty of your listing.
What are the benefits of Airbnb reviews?
Striving to get as many positive reviews as possible is crucial in showcasing what makes your Canmore Airbnb property special. There are many benefits to reviews, including:
Boost your occupancy rates
Airbnb occupancy rates are essential to your success. The more reviews and the higher your score, the more likely Airbnb guests are to click on your listing and enquire about staying there. The more people visiting your profile, the higher your occupancy rates will be!
Prove your credibility
Guests want to have complete peace of mind that they are staying in the best property they can. That is why reviews are essential, allowing them to see independent and honest opinions on the property, boosting your social credibility.
Improve your pricing
Another major benefit of having positive reviews is that it allows you to enjoy greater control over your pricing. When your property is in demand, you will be able to set higher prices, allowing you to maximize your profits.
Hosts who are able to maintain an average of 4.8 or higher will become Superhosts, which provides them with greater visibility and ranking on the Airbnb platform.
How to improve your reviews
Responding to guest feedback is crucial in ensuring you are always delivering the very best experience possible for your guests. When it comes to boosting your reviews, there are several things that you should remember:
- Amenities
Providing essentials and little luxuries is a great way to boost guests’ enjoyment and improve your ranking. When they feel every whim is catered for, they are far more likely to leave positive reviews.
- Focus on cleanliness
Another important area to focus on when trying to improve your Canmore Airbnb reviews is the cleanliness of your property. You should focus on ensuring that your entire property is spotless and that things such as lightbulbs and appliances are working.
- Service
Finally, make sure that you are giving your guests the very best experience possible. That means being personable, communicating quickly, and focusing on going above and beyond.
Need help with your Canmore Airbnb?
Are you looking to take your Canmore Airbnb to the next level? Here at Canmore Co-Host, we’re here to take the stress and worry away from managing your property. Our experienced team is on hand to help you maximize your occupancy, reduce costs, and boost your reviews.
Want to find out more? Get in touch with our team today!